Transparent pricing.
No surprises.
Start free with the self-hosted binary — unlimited assets, racks, and users. Move to cloud for hands-off hosting, multi-tenancy, SSO, or enterprise-grade features.
Cloud plans include a 30-day free trial on Cloud Growth. Card required at signup — cancel anytime before day 30.
- Core asset hierarchy (Site → Building → Floor → Room → Rack → Device)
- Equipment model library with faceplate visuals
- IP address management (IPv4 + IPv6)
- Rack elevation view
- 2D + 3D floor plan layouts
- Power distribution tree + utilization rollups
- CSV bulk import
- Multi-user (single tenant)
- Air-gapped deployment
- Community support
- Everything in Self-Hosted Free
- Cloud-hosted — no infra to manage
- Up to 500 assets
- Unlimited users
- Google / Azure / Okta SSO
- Reports + CSV/PDF exports
- Automated backups
- Email support
- Everything in Cloud Starter
- 500 assets included, then $2 per asset up to 5,000
- Unlimited users
- Three-state power gap analytics
- Capacity reservation
- Network discovery + reconciliation
- Advanced SSO (multiple IdPs + domain routing)
- Full API access (REST + GraphQL)
- Standard SLA
- Everything in Cloud Growth
- Unlimited assets (volume pricing)
- Unlimited users
- RBAC & role management
- Audit logging
- Scenario planning + impact analysis
- Multi-tenant customer portal
- Webhooks + custom integrations
- Air-gapped deployment
- Enterprise SLA
- Priority support + onboarding
- White-label / OEM options
Full feature comparison
| Feature | Self-Hosted Free | Cloud Starter | Cloud Growth | Enterprise |
|---|---|---|---|---|
| Core DCIM | ||||
| Asset capacity | Unlimited | 500 | Up to 5,000 | Unlimited |
| Asset hierarchy (Site → Rack → Device) | ||||
| Equipment model library | ||||
| IP address management | ||||
| Rack elevation view | ||||
| 2D floor plan layout | ||||
| 3D room view | ||||
| CSV bulk import | ||||
| Air-gapped deployment | ||||
| Power & Capacity | ||||
| Power distribution tree | ||||
| Three-state power gap analytics | ||||
| Capacity reservation | ||||
| Team & Access | ||||
| Users | Unlimited | Unlimited | Unlimited | Unlimited |
| SSO (Google / Azure / Okta) | ||||
| Advanced SSO (multi-IdP + domain routing) | ||||
| RBAC & role management | ||||
| Audit logging | ||||
| Platform | ||||
| Reports + CSV/PDF exports | ||||
| API access | ||||
| Network discovery + reconciliation | ||||
| Webhooks | ||||
| Custom integrations | ||||
| Multi-tenant customer portal | ||||
| Support | ||||
| Community support | ||||
| Email support | ||||
| Standard SLA | ||||
| Enterprise SLA | ||||
| Priority support + onboarding | ||||
Built for enterprise security requirements
Rackvio is closed-source. We maintain auditability through third-party verification and published documentation -- not source publication.
Enterprise customers can request source escrow agreements for business continuity protection.
Frequently asked questions
No. Rackvio is a closed-source commercial product. We distribute a free self-hosted binary under a proprietary license — you can run it without paying, but the source code is not published. Enterprise customers can request source escrow agreements for business continuity protection.
Cloud Growth is $299/month for up to 500 assets. Beyond 500, pricing scales at $2 per asset per month. So 1,000 assets is $299 + (500 × $2) = $1,299/month; 2,500 assets is $4,299/month; 5,000 assets is $9,299/month. Above 5,000 assets, contact us for an Enterprise quote with volume pricing.
Cloud plans include a 30-day free trial on Cloud Growth, with full read/write access throughout. We collect a card at signup, so at day 30 your trial converts automatically to a paid plan — Growth, or Starter if you downgraded before then — and you’re never interrupted. You can cancel anytime before day 30 at no charge. If a payment later fails, the tenant enters a 7-day read-only grace period (you can still read and export all your data, but writes, new users, and imports are blocked), then locks fully 30 days after that; login redirects to a reactivation page and your data stays in place. Updating your card restores full access at any point before data is purged.
Yes. The Self-Hosted Free tier and Enterprise plan both support fully air-gapped deployments with zero outbound network connections required. We publish a complete network traffic policy documenting exactly what the binary does and does not call home.
We are pursuing SOC 2 Type I targeted for Q4 2026. Currently we publish a full OpenAPI spec, a software bill of materials (SBOM) with every release, signed release artifacts, and a network traffic policy. Third-party penetration testing is scheduled for Q3 2026.
All plans include full data export at any time. Enterprise customers can request a source escrow agreement — source code is held by a neutral third party and released under defined trigger conditions such as insolvency or product discontinuation.
Most DCIM tools track only installed capacity versus consumed power. Rackvio’s three-state model tracks sold, provisioned, and consumed power separately — exposing stranded capacity that has been committed to customers but is not yet drawing load. This is where colocation operators lose revenue. The method is patent-pending.
Ready to see it in action?
We are onboarding design partners now. Schedule a demo and see how Rackvio maps your infrastructure in a single session.